Frequently Asked Questions (FAQ)

GENERAL QUESTIONS

9-5 MF.
Closed Holidays and Weekends

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How soon I can get my work back

Typically, projects take 3 to 5 business days to complete. However, some may require up to 3 weeks. Smaller tasks can often be finished within a day or two, while most projects generally take 5 to 7 business days.

Can SDI also hold HD-SDI signal?

SDI cable can hold an HD signal. Itbecomes HD-SDI when an HD signal flows through an SDI Cable. Otherwise, it is called SDI for standard definition.

What types of mics should I use for drums?

Kick Drum: Shure Beta 52A or AKG D112 (dynamic).

Snare: Shure SM57 (dynamic).

Toms: Sennheiser MD421 or e604 (dynamic).

Hi-Hats/Cymbals: Shure SM81 or Rode NT5 (condenser).

Overheads (full kit): Pair of Rode NT5s or Neumann KM184s (condensers).

Best budget wired combo: SM57 (snare), Beta 52A (kick), NT5s (overheads).
Pro wired setup: Beta 52A (kick), MD421 (toms), KM184s (overheads).

A budget-friendly option is this 7-piece drum kit, available here.

What types of events do you support?

We offer audio-visual support for conferences, hybrid meetings, government events, corporate presentations, and live web streaming.

Can you handle last minute rental requests?

Certainly! We focus on quick turnaround times and same-day delivery when possible. If you order by 3:00 PM the day before, we can usually assist with events at 7:00 AM the next day. This depends on how complex your order is.

I noticed there's a credit card processing fee. Would you be able to accept ACH payment instead and waive the processing fee?

Absolutely, we can accommodate that. However, if your event is less than seven days away, the fastest payment method is by credit card, as ACH payments may take longer to process. We also accept Zelle payments to help you avoid credit card fees

As a non-profit organization, we are exempt from sales tax. Can you remove any sales tax from the final invoice and let me know if you need our tax-exempt documentation.

Yes, non-profit organizations are exempt from sales tax. We do require a tax-exempt form to update the invoice.

PROJECTOR QUESTIONS

Does your projectors have sound?

Certain basic projectors come equipped with integrated speakers; however, their output is limited (maximum of 5 watts). For optimal audio quality, it is advisable to rent separate speakers. Projectors designed for large venues do not include sound capabilities.

I'm going to use a projector in a well lit room (hotel ball room).

For hotel ballrooms, we suggest using projectors with 8000 lumens or higher. A 4000-lumen projector might be effective, depending on the room's lighting conditions and the placement of the screen from the projector.

I need to show high resolution images on the screen. What would you recommend?

This is a general inquiry. Your budget will influence the answer. Every one of our projectors offers HD quality and above. Visit this link for high resolution and high lumen projectors

I have three rooms and I want to setup a projector in each room. Here is the setup: a. Room 1 has 20 people and no control on light. b. Room 2 has 5 people and have a control on light. c. Room 3 has 100 people. we want to show a presentation through these projectors.

Room 1 (No light control) - Utilize a minimum of 3000 lumens, depending on the dimensions of the screen.

Room 2 (Light control available) - A standard projector is suitable for accommodating up to 20 individuals.

Room 3 (Uncertain about light control) - Given the large number of attendees, opt for a projector with at least 8000 lumens, irrespective of the lighting conditions.

I have a stage that is 10’ wide and I don’t want to put a projector in the front. I will like to make as much big screen as possible. What are my options?

The ideal choice would be to utilize a rear projection wide-angle setup or acquire a high-lumen projector, such as one with 10,000 lumens or greater, and position it on a balcony. In either case, professional projectors equipped with specialized lenses will be necessary to achieve this effect.

I can only place projector in the balcony of the church and want to show 7.5 x 10’ screen. How can you help me out.

You will require a long-throw lens based on the distance and size. Keep in mind that for greater distances, you will need projectors with higher lumens.

I’m going to have a meeting and I want to show some time a Mac laptop, sometime a PC laptop output and sometime video camera. What is your suggestion? Also sometime I may be showing everything at once?

If you plan to display one source at a time, simply connect that source to the HDMI port of the display unit, especially if you're working with a limited budget. For a smoother transition between various sources, consider utilizing a Blackmagic ATEM Mini Pro mixer. The audience will hardly notice when the switch occurs. Additionally, this mixer has the capability to display all sources simultaneously.

What is your cheapest HD projector?

The cheapest HD projector is 1500 lumens

What is an LCD and DLP projectors?

DLP projectors provide clearer images and enhanced contrast, whereas LCD projectors produce more vibrant colors and improved color precision.

How big your projector can make a screen?

The biggest size we can make is 18' x 32'.

What are lumens?

I rented a projector from you I cant see the image.

Im trying to connect a laptop with your projector. None of its connections match.

The projector turns off after 10 minutes of operation?

The projector has a crooked image.

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